Authorized Jetson warranty service center
Jetson warranty repair, in Boca Raton
Widely sold through Costco and big-box retail, which means a lot of Jetson owners bought a bike from a shop that cannot service it. We can, and we handle warranty claims.
Covered repairs are paid by Jetson, not by you — and it makes no difference where you bought the bike.
Buying a bike from a warehouse store is fine right up until something goes wrong, at which point there is nobody to take it to. That is where most of the Jetsons we see come from.
A large share of what we do on these is not warranty at all — it is the proper first service the bike never got. We will tell you which is which before we start.
How a claim works here
- Bring the bike and your proof of purchase. Or ask us to collect it — useful when it will not roll.
- We diagnose it. Usually same or next day, on a stand, in person.
- We tell you where you stand before doing any work — covered, not covered, or partly. Wear items are never covered by anyone, and we say so early.
- We order the parts and do the repair. Timing depends on how fast Jetson ships; you can follow the actual stage in our app rather than calling to ask.
Jetson warranty questions
Do you do warranty repairs on Jetson bikes?
Yes. We are an authorized Jetson warranty service center. If your fault is covered, Jetson pays for the repair and we order the parts directly — you do not need to open a support ticket or ship anything.
I did not buy my Jetson from you. Does that matter?
No. Your warranty travels with the bike, not with the shop that sold it. Bought online, from a big-box store, or in another state — bring it in either way.
What do I need to bring with my Jetson?
The bike and your proof of purchase. The receipt or order confirmation establishes the purchase date, which determines whether you are still inside the warranty period. A photo of the order email on your phone is fine.
Can you collect my Jetson if it will not ride?
Yes. We collect and return bikes across Boca Raton, Delray Beach, Deerfield, Boynton and Pompano — which is most useful in exactly this situation, when the bike cannot be ridden to us and will not fit in a car.
For Jetson's own warranty terms and coverage periods, see their official site . Terms change and are theirs to state — we handle the repair, not the policy.
Start a Jetson warranty claim
Tell us the model and what it is doing. Photos by text usually speed things up, and we will tell you quickly whether it looks like a covered fault.
- Ride as many brands as you like in one visit
- We will tell you when a cheaper bike is the right bike
- Closed Wednesdays — every other day, 10am to 5pm
Prefer to talk? Call (561) 677-2622 or text (561) 562-0097.